Bike Shop Review: Park Ave Bike Shop (The Henrietta One)

Park Ave Bike Shop is a tiny island of hope in the sea of commercial-industrial despair that is Henrietta.

But you can’t really talk about Rochester-area bike shops without first mentioning their location. Jason has been to Park Ave’s other location in Pittsford, and he’s noted the interesting trend of locating Rochester bike shops on busy, dangerous roads. Park Ave Bike Shop’s Henrietta front, in the shadow of a BJ’s Wholesale Club, is no less dangerous to approach on bike than the one in Pittsford - in fact, I’d rate it slightly more dangerous.

Those trying to get there on bike from the city are forced to spend at least some time on West Henrietta Road: a busy four-lane road with no shoulder and much of the right-hand lane occupied with periodic bike-tire-gripping storm drain grates. You can expect cars to pass within inches at speeds in excess of 45mph, and the F*** You’s Per Mile add up quite fast. Last time I operated my bike there I was ejecting items out of my rear crate as I went over huge road hazards.

The helpful guy behind the counter said that staff members, when they dare travel to work by bike, come in on the slightly-less-dangerous Brighton-Henrietta Town Line Road and use the sidewalk the rest of the way there.

The entrance to the shop, taken from inside the steel-and-glass cage that protected me from Henrietta Traffic. The people who use those bike racks have guts.

Maybe it’s just me, but the biggest issue I have with many bike shops (and coffee shops) is the attitude. My significant other, Kristine, has had nothing but good experiences at Park Ave. According to her, they’ve never talked down to her and have always been eager to help. In fact, they’ve fixed issues on her bike for free or a nominal charge when other bike shops were unable to (including a corroded seat post that other shops couldn’t budge).

And Park Ave did not let me down. I’d rate the shop as friendliest I’ve ever been to so far in Rochester (disclaimer: I have not yet been to Full Moon Vista, so this title may not stay in Park Ave’s hands for long, assuming I don’t get State St and St Paul mixed up in my head next time I try to find FMV). And I’m really only basing this on the guy behind the counter, but he was nice, honest, and eager to assist. He even cancelled out of a text message he was writing when I asked for his attention. And he let me take pictures inside the store for your enjoyment.

The first retail items you see when entering are accessories, including a reasonable selection of cycling clothing. I was in search of gloves, which I found rather quickly, with prices ranging from $15-$100 (as I recall). You can expect the standard bike-shop markup, but I could find lower end items in most product categories. Park Ave offers a wide selection for many items, which gave the store a crowded feel, but this allowed me to find the glove I wanted at the perfect price point.

A bead of sweat wouldn’t last a second in this store before getting wicked away!

The bike selection in the back of the store was off the charts. My eyes had no idea where to start when I looked at the huge mass of bikes. I’m sure this is useful when an employee is trying to find the perfect bike for someone, but this is about as crowded as I’ve ever seen a bike shop get.

So many bikes doomed to winter over at the shop.

With hundreds of bikes displayed bike after bike, it’s hard to tell which components are on which bike. In fact, I only got two bikes in before I had to stop and focus. Luckily, the first two bikes were Dahon folding bikes, and the second one will almost certainly be my next bike purchase when I’m ready to make that step (Jack practices his love on Dahon Folding Bikes here).

Dahon bikes - the perfect blend of reliability, affordability, portability, and oddity.

The guy behind the counter even came out from behind the counter, tried to fold it up for me, and offered to let me take it for a spin. It was dark outside and I didn’t want to fall in love and let my credit card help me make a hasty decision, so no bike tryouts this time.

I don’t know if this review is considered RocBike’s official stance since I am but a pawn in Jason’s plan for blog domination. That said, I happily recommend Park Ave Bike Shop’s Henrietta location if you have a cage to take you there and don’t get cross-eyed when you look at large amounts of bikes.

Jason says: Rocbike.com is a team project, so Adam’s reviews carry the exact same weight as mine, except that his have cooler graphics.

Possibly Related (Automically Generated)

• No Related Post